Some 60% of European users surveyed by McKinsey said they would consider a fully digital solution for all their banking needs, but banks are struggling to profit from online channels.
Latest articles from Bill Lumley
The time is nigh for responsible AI and data ethics
July 18, 2022Many jurisdictions are following the EU’s proposed regulation of artificial intelligence. Firms that have not begun to develop their AI systems to comply with the new regulation are being advised to do so now.
Lockdown gave fintech a well-earned boost
July 12, 2022Forecasts of a collapse in the value of the fintech market are probably premature, according to many in the industry.
Could cryptocurrencies support global refugees?
July 5, 2022Many argue that the likes of bitcoin can help displaced people access financial services, but others are more sceptical.
UK regulator slows down branch closures
June 29, 2022Banks and building societies in the UK will be required to assess the impact of changes to their services such as shorter branch opening times and the shuttering of branches.
BNPL hits mainstream with Apple Pay Later
June 20, 2022Apple’s entry into the buy now, pay later market has raised concerns among fintech and banks alike. But should they be worried?