In response to pressure from the Reserve Bank of India, Indian banks have made huge investments in modernising their IT infrastructure during the past 10 years. But there is still much work to be done, particularly around customer relationship management, payments and financial inclusion. Writer Rekha Menon
World
Latest articles from World
Palestinian banks count on deposits
March 31, 2010Despite achieving strong results last year, Palestine's banking sector is working to address its weaknesses. With ample customer deposits, the focus is now on developing the processes used to grant loans to broaden out profit-making opportunities. Witer Stephen Timewell
Maria Elsa Viteri
March 31, 2010Ecuador's private banks are up in arms about the effects of government intervention on their profits. The country's finance minister, however, rejects such accusations, saying that the relationship between bank and customer was in need of a rebalancing. Writer Rodrigo Amaral in Madrid
China dominates, Australia excels
March 31, 2010While Chinese banks continued to dominate The Banker's Asian ranking in terms of number and profits, Australia also put in a standout performance, recording the second highest Tier 1 capital despite only accounting for a small proportion of the region's banks. Writer Michelle Price
Ajith Nivard Cabraal
March 31, 2010Having emerged from years of civil war, Sri Lanka is in a position to address its long-term economic development and infrastructural regeneration. The country's central bank governor discusses his monetary policy for 2010 and explains how it will work alongside the government's reform plans. Writer Michelle Price
Bankers at odds over Cambodia's financial crisis
March 31, 2010Cambodia's government-engineered slowdown after five years of unsustainable economic growth could not have been implemented at a worse time, coming as it did just before the global financial crisis. Consequently the crisis has hit Cambodia's banks hard, though just how hard is a matter of some debate between the IMF and the country's senior bankers. Writer Brian Caplen
Turbulent times no barrier to change
March 31, 2010Ongoing financial reform will not be held back by Thailand's political troubles, say Thailand's bankers. Neither portfolio nor direct investment inflows have been impacted, and the country's government is pressing on with two masterplans for the financial sector and capital markets. Writer Brian Caplen
ASEAN has grand ambitions for capital markets integration
March 31, 2010Missing out: the Philippine Stock Exchange has lost major domestic listings to the Singapore Exchange
A move to fully integrate ASEAN capital markets by 2015 is proving a powerful driving force for pan-ASEAN economic integration. Writer Michelle Price
Vladimir Dmitriev
March 31, 2010State-owned development bank Vnesheconombank became a vital tool for the Russian government to combat the financial crisis, not only at home but also in neighbouring countries. The bank's chairman explains how it is exiting the assistance phase and preparing a long-term role in the economy. Writer Philip Alexander
Finance minister Jacek Rostowski determined to reduce deficit
March 31, 2010Poland has emerged as the most resilient economy in the EU during the global slowdown. However, The Banker's European Finance Minister of the Year is determined to stay ahead of the pack, and is now prioritising bringing down the country's budget deficit. Writer Philip Alexander
